Effective Date: November 16, 2024
At Precise Hair by Elaine, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website precisehairbyelaine.com, or engage with our services. By using our website, you agree to the terms outlined below.
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1. Information We Collect
We collect personal and non-personal information to provide and improve our services.
1.1 Personal Information Provided by You
You may provide us with personal information in the following situations:
When Booking Appointments: Name, email address, phone number, and appointment preferences (e.g., requested services, stylist preference).
When Contacting Us: Information is shared via contact forms, emails, or phone calls.
Payment Information: Payment details (credit card numbers, billing address) are processed securely through third-party payment gateways.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
Device Information: IP address, browser type and version, operating system, and device type.
Website Usage Data: Pages visited, time spent on pages, referral source, and click patterns.
Cookies and Tracking Technologies: Information about your browsing preferences and activities (see Section 7 for details).
1.3 Sensitive Information
We do not collect sensitive information such as social security numbers, medical records, or information about race, religion, or political affiliations unless explicitly required for compliance or legal purposes.
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2. How We Use Your Information
Your personal information is used to:
Provide Services: Schedule, confirm, and manage your appointments.
Communicate With You: Send appointment reminders, special offers, and service updates.
Process Transactions: Ensure secure payment processing and manage invoices or refunds.
Improve Website Functionality: Analyze site usage to enhance user experience and service delivery.
Marketing: Send promotional emails or newsletters, if you have opted in.
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3. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your data under specific circumstances:
3.1 With Service Providers
We may share data with trusted third parties that assist in operating our business, such as:
Appointment Scheduling Tools: Platforms used to manage bookings and customer communications.
Payment Processors: Secure payment gateways like Stripe, Square, or PayPal.
Analytics Providers: Tools like Google Analytics to analyze site performance.
3.2 For Legal Compliance
We may disclose personal information to comply with applicable laws, regulations, or legal processes, including:
Responding to subpoenas or government inquiries.
Protecting the rights and safety of our business, staff, and customers.
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4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
Customer Information: Retained for active client relationships or as required by law.
Payment Records: Retained for tax and accounting purposes for a minimum of 7 years.
If you request deletion of your data, we will securely delete it unless retention is required for compliance.
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5. Data Security
We implement robust security measures to safeguard your information:
Encryption: All payment and sensitive data are encrypted during transmission.
Access Control: Only authorized personnel can access your personal information.
Regular Monitoring: We review our systems to prevent unauthorized access or breaches.
While we strive to protect your information, no data transmission or storage is completely secure. Use our services at your own risk.
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6. Your Rights
Depending on your location, you may have the following rights concerning your data:
6.1 Access and Correction
You may request a copy of the personal data we hold about you and correct any inaccuracies.
6.2 Deletion and Restriction
You can request that we delete your data or restrict its processing under certain conditions.
6.3 Data Portability
You may request that we transfer your data to another service provider.
6.4 Opt-Out of Marketing Communications
You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our messages.
To exercise any of these rights, please contact us at precisehairbyelaine@gmail.com
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7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure Website Functionality: Cookies enable core features like appointment booking.
Improve Performance: Analytics cookies help us understand how visitors use our site.
Personalize Your Experience: Cookies remember your preferences for future visits.
You can manage or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.
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8. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review their policies before engaging.
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9. Children’s Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected such information, we will delete it promptly.
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10. International Data Transfers
If you are accessing our website from outside the United States, please note that your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your jurisdiction.
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11. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly. The “Effective Date” at the top indicates the most recent revision.
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12. Contact Us
For questions, concerns, or to exercise your privacy rights,
Please contact us at:
Precise Hair by Elaine
9945 Barker Cypress Rd Suite 200 room
Cypress, TX 77433
Email: precisehairbyelaine@gmail.com
Phone: +1 (832) 544-6172